Return & Refund Policy
Hassle-free 7-day replacement guarantee and reliable refund process.
1. Eligibility for Replacement
•If a product is damaged, malfunctioning, or defective upon arrival, you can claim a replacement within 7 business days.
•If the delivered item differs substantially from its website description, we will exchange it free of charge.
•The product must be returned with its original packaging, documentation, warranty card, and accessories intact.
2. How to Request a Return
•Call our hotline at +8801799293133 or send high-resolution images/videos of the issue to our official WhatsApp support.
•Our support team will verify the claim and arrange a courier pick-up or exchange shipment.
3. Refund Process
•Once the returned parcel is received and inspected at our center, refunds are processed within 3 to 5 business days via bKash, Nagad, or original payment method.
Need Clarification or Additional Help?
Our dedicated customer care team is available 7 days a week to help answer your questions.